Terms and Conditions
Welcome to Our Terms
These Terms and Conditions govern your use of Trovinalexora's financial planning consultation services. By accessing our website or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. Your continued use constitutes acceptance of all terms and conditions outlined below.
Important Definitions
For clarity and understanding, the following terms have specific meanings throughout this agreement:
- Service: Financial planning consultation services, analytical reviews, and related support provided by Trovinalexora
- User/Client: Any individual or entity that accesses our website or subscribes to our consultation services
- Content: All information, text, graphics, and materials provided through our website and services
- Company: Trovinalexora, our employees, agents, and authorized representatives
Service Usage Terms
Your use of our financial planning consultation services is subject to the following conditions:
Eligibility Requirements: You must be at least 18 years old and legally capable of entering into binding agreements to use our services.
Account Responsibility: You're responsible for maintaining the confidentiality of your account information and all activities that occur under your account.
Acceptable Use: You agree to use our services lawfully and in accordance with these terms. Misuse of our services may result in termination.
Your Responsibilities
As a client, you have specific responsibilities to ensure effective service delivery:
- Provide accurate and complete information for consultations
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Notify us promptly of any changes to your circumstances
Prohibited Activities
The following activities are strictly prohibited when using our services:
- Using services for illegal or unauthorized purposes
- Submitting false, misleading, or harmful information
- Sending spam or unsolicited communications
- Attempting to access unauthorized areas or data
- Impersonating others or misrepresenting your identity
Intellectual Property Rights
All content, trademarks, and intellectual property on our website remain the exclusive property of Trovinalexora. You may not reproduce, distribute, or create derivative works without written permission.
Limited use is permitted for personal, non-commercial purposes only.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms.
Privacy Policy: View our complete Privacy Policy
Service Disclaimers
No Warranties: Our services are provided "as is" without warranties of any kind. We don't guarantee specific outcomes from our consultation services.
Service Availability: While we strive for continuous availability, we don't guarantee uninterrupted access to our services or website.
Information Accuracy: We make reasonable efforts to ensure information accuracy but cannot guarantee completeness or current relevance of all content.
Limitation of Liability
To the maximum extent permitted by Australian law, our liability is limited as follows:
We exclude liability for indirect, consequential, or special damages arising from service use. Our total liability is limited to the amount paid for services in the preceding 12 months.
Indemnification
You agree to indemnify Trovinalexora against any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
Dispute Resolution
For complaints or disputes, we are committed to fair and timely resolution through established Australian financial services procedures.
Dispute Resolution Process
Disputes will be resolved through Australian financial services dispute resolution procedures before pursuing legal action.
EU Online Dispute Resolution
EU residents may access the European Commission's Online Dispute Resolution platform for cross-border disputes.
ODR Platform: Access ODR Platform
Governing Law
These terms are governed by Australian law, and Australian courts have exclusive jurisdiction over any disputes.
Termination of Services
Either party may terminate the service relationship under the following conditions:
- You may cancel your subscription with 30 days written notice
- We may terminate services for breach of terms or non-payment
- Upon termination, access to services ceases but confidentiality obligations continue
Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated 30 days in advance, and continued use constitutes acceptance.
Severability
If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy and any service agreements, constitute the complete agreement between you and Trovinalexora.
Contact Information
For questions about these terms or to provide required notices, contact us at:
Company Name: Trovinalexora
Email: contact@trovinalexora.com
Phone: +61 600-694-945
Address: 123 Collins Street, Melbourne VIC
Last Updated: August 7, 2025
Effective Date: August 7, 2025